Every iden subscription starts from the same foundation and scales with the modules you activate. Setup is a one-off; the monthly fee is all-in.
For one venue getting started with wallet passes and loyalty. Everything you need to turn anonymous walk-ins into known customers.
The full customer-facing stack: booking, campaigns, POS integration. What Area 52 runs on today.
Unlimited venues, fiscal-compliant POS, bespoke integrations and a dedicated compliance guarantor.
Extras that plug into any plan. Activate only what you need.
NRA Ordinance H-18 compliant fiscal POS with Datecs FP-700MX integration. One-off setup plus per-terminal monthly fee.
Staff-facing tablet app for customer identification, reward redemption and NFC wristband management. Offline-first.
Multi-venue benchmarking, custom cohort analysis and bespoke dashboards in iden.pulse.
Customer-data migration, workflow mapping, staff training and a post-launch check-in schedule.
Bespoke integration with your existing CRM, accounting, marketing or ERP systems.
DPA, security questionnaire, penetration test coordination and GDPR documentation package.
The one-off setup fee covers tenant provisioning, wallet-pass branding, initial customer-data import, staff-account configuration, and a kick-off workshop. For Growth customers it also covers configuration of booking flows and campaign templates. Enterprise setup includes fiscal printer integration, ErpNet.FP host installation, and NRA registration support.
Because Growth pricing is tailored to the size of your business — number of venues, expected customer volume, module selection. We don't want to quote a number that doesn't match your reality. A 15-minute call is usually enough to scope the right subscription.
Yes. Most customers start on Growth. You can activate additional modules (iden.pos, iden.ops, F&B layer) or add venues at any time. Setup fees for new modules are prorated.
iden.pos is included in the Enterprise plan and available as an add-on to Growth. For Bulgarian venues running Ordinance H-18 compliance, iden.pos is a significant part of the value — we don't bundle it by default because some venues already have a fiscal register they're not ready to replace.
Not a self-serve trial, but we do run structured pilot engagements for serious prospects — typically a single venue for 3 months, with reduced pricing and a clear success-criteria checklist. Book a demo and we'll walk through the options.
Growth subscriptions are billed annually. Enterprise engagements are typically 2-3 year contracts. Every contract includes a clear termination and data-export clause — your customer data is always yours, and we'll hand it back on request.
Yes. Flexcon EOOD is VAT-registered in Bulgaria (BG205202354) and issues fully compliant invoices. For EU customers with a valid VAT ID we apply the reverse-charge mechanism.
Tell us about your venue — how many locations, how many customers, which challenges you're solving — and we'll come back with a tailored proposal within two business days.
Questions? hello@iden.software